Virtual eVisit FAQs

What is the eVisit app?
Why do patients use eVisit?
How can my doctor treat me without a physical exam?
How does eVisit work?
Can my doctor prescribe medicine?
Can eVisit be used for medical emergencies?
Is my medical information secure?   
Do I need any special equipment to use the eVisit app?
I’m not very tech-savvy. Is eVisit still for me?
How do I create an eVisit account?
What conditions can my doctor treat via the eVisit app?

 

  • What is the eVisit app?
    The eVisit app lets you connect with your doctor through easy-to-use, high-resolution, secure 2-way video conferencing for quick, convenient treatment.
  • Why do patients use eVisit?
    Patients use eVisit to connect with their doctor for quick treatment and requests, such as prescription refills, a follow-up appointment, an answer to a health question, or urgent treatment for minor medical issues.
  • How can my doctor treat me without a physical exam?
    Your doctor actually doesn’t need to do a physical exam to diagnose and treat many conditions. That’s because knowing your medical history is considered “90% of the evaluation” when combined with the doctor-patient interaction.  How you’re feeling can be just as important to your doctor as the results of a physical exam.  Plus, being able to see you and view any picture uploads via eVisit gives your doctor the additional visual information needed to
    make a diagnosis.
  • How does eVisit work?
    It’s easy!  If you’re a new user, the first thing you’ll do is create an eVisit account.  Then, you’ll answer a few questions about your condition and click the “request eVisit” button at your scheduled appointment time. Your doctor will receive your request, and let you know when they’ll be ready to see you.  Once you accept the visit, you’ll be connected to your doctor via 2-way video from your computer or smartphone.  Your doctor will interact with you, answer your questions, and, if needed, send a prescription to your preferred pharmacy.
  • Can my doctor prescribe medicine?                                                                                                                                                    Yes.  If your doctor decides you need treatment, he or she will send your prescription electronically to your pharmacy so it’s ready to pick-up when you arrive.
  • Can eVisit be used for medical emergencies?
    No, eVisit shouldn’t be used for emergency care.  If you have a medical emergency, please dial 911 immediately.
  • Is my medical information secure?                                                                                                      Yes.  The eVisit app is 100% HIPAA compliant, so any personal health information you provide is completely safe and secure.
  • Do I need any special equipment to use the eVisit app?
    You do need a few basics: a computer or compatible mobile device (tablet or smartphone), a webcam, and a microphone.  If your computer or mobile device already has an integrated camera and microphone, you shouldn’t need any extra equipment to get started.
  • I’m not very tech-savvy. Is eVisit still for me?
    Yes!  The eVisit app was designed to be very user-friendly. Imagine Skype, but with a few more bells and whistles to give you and your doctor everything you need to have a successful visit.
  • How do I create an eVisit account?
    Provide us with your email address.  We will then send you an email inviting you to create your eVisit account. It only takes a few minutes!
  • What conditions can my doctor treat via the eVisit app?
    Doctors can use the eVisit app to treat and manage a wide range of conditions.  We are scheduling appointments via eVisit to see patients for follow up appointments, cold & flu, lab discussions, medication refills, FMLA forms, diabetic management, weight loss, hypertension, constipation, diarrhea, GERD, menstrual cramps, depression, pink eye, rashes, and more. 

CONSULT DR. RACHAEL

For some of you, she's your family physician, to other's she is your trusted friend.  Now all of you have Real-Time access!

  • Benefit #1 - No time off work, and no commute.
  • Benefit #2 - It's always better to visit with someone you know and/or trust.
  • Benefit #3 - A face to face visit from anywhere!
  • Benefit #4 - It's an affordable way to get your issues addressed and your problems addressed.

Do your next doctor’s appointment without the wait, the time off work, or the commute
to our clinic!  Schedule an online, video visit with me via eVisit!  Skip the wait and get treatment
from home, work, or really anywhere.  A face-to-face visit with us is just a few clicks away.

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